Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it comes with costs and risks. Please gamble responsibly and only with money you can afford to lose.

If you find yourself struggling to control your gambling, help is available.

Age Verification

In Australia, you must be at least 18 years of age to gamble at Rocket Casino. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use this service.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may have a gambling problem. Please seek help:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses like rent, food, or bills
• Hiding your gambling activities or lying about how much you gamble
• Neglecting work, school, family, or social responsibilities due to gambling
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Continually increasing bet sizes to achieve the same level of excitement
• Friends or family expressing concern about your gambling habits
• Unsuccessful attempts to reduce or control your gambling

Self-Help Tools

Rocket Casino provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive regular notifications during play to remind you how long you've been gambling and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
• Account Pause: Take a cooling-off period to step back and reflect on your gambling habits

To access these tools, log into your account or contact our customer support team.

Support Organisations

If you or someone you know is struggling with problem gambling, please reach out to one of these trusted organisations:

Australia

• Gambling Help Online — Free, confidential counselling and support for problem gambling
  www.gamblinghelponline.org.au
• Gamblers Anonymous Australia — Support groups and resources
  www.gamblersanonymous.org.au

United Kingdom

• GamCare — Free advice, support, and counselling
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Confidential helpline and resources
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
  www.bzga.de

If You Need Help

Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you care about is struggling with gambling, please don't hesitate to reach out to one of the organisations listed above. They provide free, confidential, and non-judgmental support.

Remember: Seeking help is a sign of strength, not weakness.